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Gift Certificates

Gift certificates are the perfect solution when you just can't find the right gift or you're short of time. Gift Certificates make a perfect present for friends, family, and business associates.




Questions About Purchasing An Electronic Gift Certificate:
1.
How do I purchase a Gift Certificate?
2.
Can I specify the date for the Gift Certificate to be sent?
3.
What happens if the e-mail address for the Gift Certificate is undeliverable?
4.
How will I know that my Gift Certificate gift has been sent?
5.
How long will it take my e-mail with the Gift Certificate to be sent?
6.
Can I get a Paper Gift Certificate sent to someone by mail?


Question About Redeeming An Electronic Gift Certificate:
1.
What products can I purchase?
2.
Do Gift Certificates expire?
3.
How can I redeem my Gift Certificate on-line?
4.
What if my purchase total is less than the amount of my Gift Certificate?
5.
What if my purchase total is greater than the amount of my Gift Certificate?
6.
Can I exchange my Gift Certificate for cash?
7.
What happens if I forgot my Gift Certificate PIN number?


Questions about purchasing an Electronic Gift Certificate:

1. How do I purchase a Gift Certificate?
Gift Certificates are purchased like any other product. Click the button at the top of this page and you will be taken to the gift certificate order page. You will then have the option to choose the amount you would like to purchase.


2. Can I specify the date for the Gift Certificate to be sent?
No, our apologies. Make sure to purchase your Electronic Gift Certificate within the 24-hour time frame you would like your gift to arrive.


3. What happens if the e-mail address of the Gift Certificate is undeliverable?
Should that happen, we will contact you to verify the recipient's e-mail address. Upon your verification, we will attempt to deliver the Electronic Gift Certificate, via e-mail, once again.


4. How will I know that my Gift Certificate gift has been sent?
We will send you an e-mail confirming your purchase of the Electronic Gift Certificate. This will also be your notification that the Electronic Gift Certificate has been sent.


5. How long will it take my e-mail with the Gift Certificate to be sent?
Usually within a couple of hours, and no longer than 24 hours



6. Can I get a paper Paper Gift Certificate sent to someone by mail?
At this time, we do not offer Paper Gift Certificates. Gift Certificates will be electronically sent to the recipient.



Questions about redeeming an Electronic Gift Certificate:

1. What products can I purchase?
Gift Certificates can be used to purchase any products from WallPlace.com.


2. Do Gift Certificates expire?
WallPlace.com Gift Certificates expire one year after the date they are issued.


3. How can I redeem my Gift Certificate on-line?
Redeeming a Gift Certificate is easy. Simply shop our site as normal. During checkout, you will be asked for a "Discount Code or Gift Certificate PIN". Enter the code and the total price of your order will automatically be discounted.


4. What if my purchase total is less than the amount of my Gift Certificate?
If you don't use your entire balance, we will save the remaining balance so you can use it toward future purchases. Your Gift Certificate will remain valid for one year after the date it was originally issued.


5. What if my purchase total is greater than the amount of my Gift Certificate?
If your order total exceeds your Gift Certificate balance, then you will be prompted for credit card information or another payment method for the difference.


6. Can I exchange my Gift Certificate for cash?
No. WallPlace.com Gift Certificates are not redeemable for cash or refund, and are not transferable.


7. What happens if I forgot my Gift Certificate PIN number?
We can help; but first try contacting the person who gave you the gift certificate. If that fails contact us and we can give you the PIN. Please have the name and e-mail address used to purchase the gift certificate for verification purposes




Still Need Help?
If you didn't find the answer you were looking for, you can contact us, and one of our knowledgeable Customer Service associates will be happy to help you.

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